Privacy policy for our users
Your privacy is important. This policy explains how we manage your data.
Introduction to privacy commitment
We respect your privacy and comply with Australian privacy laws, including the Privacy Act 1988 and APPs.
Our goal is to protect your information and use it responsibly when providing financial planning consultations.
What information we collect
We collect information you provide directly and data generated automatically when you use our website or contact us.
Information you provide directly
- • Full name and contact details when making an inquiry
- • Information submitted through our website forms
- • Communications you send to our team
- • Appointment or scheduling preferences
- • Feedback or survey responses
Information collected automatically
- • Browser type and device information
- • IP address and location data
- • Website usage patterns and visited pages
- • Referring website or search terms
- • Cookie identifiers and settings
How we use your information
Your data is used to respond to inquiries, provide services, improve our website, and fulfil legal obligations.
- • Responding to your requests and questions
- • Managing consultation bookings
- • Improving site functionality and services
- • Complying with Australian laws
- • Enhancing client experience and support
- • Internal reporting and analysis
- • Communicating important changes or updates
Our promise: We never sell your personal information and maintain strict confidentiality. Your data is protected by secure systems and protocols.
When we share your data
We only share your information with trusted service providers or when required by law. All partners meet Australian privacy standards.
Third-party service providers
We work with providers for technology, communications, and analytics, ensuring they use your data responsibly.
Legal requirements
We may disclose data if required to comply with laws or requests from authorities.
Anonymous statistics
Usage data may be used in aggregated, non-identifiable form for analysis.
Your rights and choices
You have rights regarding your personal data, including access, correction, deletion, and objection. Contact us to exercise these rights.
- • Request access to your information at any time
- • Ask for corrections if your data is inaccurate
- • Request deletion of your personal data
- • Obtain your data in a portable format
- • Object to certain uses of your information
- • Request restrictions on how we use your data
If you wish to exercise your rights, please contact us and we will respond promptly.
How we protect your data
We use secure technology and processes to prevent unauthorised access or misuse of your information.
Technical safeguards
- • Data encryption during transmission and storage
- • Firewall and intrusion detection systems
- • Regular vulnerability assessments
- • Secure user authentication protocols
Organisational safeguards
- • Staff privacy training and awareness
- • Access controls and permissions
- • Incident response and escalation procedures
- • Regular internal audits
How long we retain data
We keep your information only as long as necessary for our services and legal obligations. Retention periods vary by data type.
- • Account details retained for service duration
- • Planning data kept as long as relevant
- • Messages retained for record-keeping
- • Transaction details kept per legal requirements
- • Marketing preferences stored as needed
Data is securely deleted when no longer required.
International data transfers
If data is transferred outside Australia, safeguards are in place to protect your privacy.
- • Compliance with Australian privacy standards
- • Use of approved contractual clauses
- • Assessment of partner privacy practices
- • Limiting transfer to necessary data only
Cookies and similar technologies
We use cookies to enhance site functionality, personalise your experience, and collect analytics data.
Types of cookies we use
- • Required for core website functionality
- • Help analyse site usage and performance
- • Store your preferences and settings
- • Enable enhanced site features
You can manage cookies via your browser settings at any time.
Changes to this policy
We may update our privacy policy. Changes become effective once posted on this page.
- • Website banner notifications
- • Email updates for major changes
- • Updated effective date posted online
- • Direct contact if required
Check this page for recent updates to our privacy practices.
Contact us about privacy
For privacy concerns, please reach out using the details below.
tanerevaeiaori
Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61767074271
Email: content@tanerevaeiaori.com
Last updated September 18, 2025
Effective September 18, 2025